Shipping

 Shipping Information:  How long does it take to get my order?

 

There are a few factors that come into play with turn around and delivery times. For example depending on what is being made, how it’s made, if a design needs to be made and if materials are in stock to make the items. All items are made to order unless specified in the listing.  Each product listing will specify whether it’s Made to Order or a Custom Made To Order item. See below for more details for each.

MADE TO ORDER ITEMS:  These are the listed items that I have created a design for that specific product listing or an item that is already made. Allow up to 3-10 business days to ship from when order is placed not including the day it was ordered. Please contact me  if that does not meet your desired date.

CUSTOM – MADE TO ORDER ITEMS:     Customized/personalized to fit your needs, style or occasion

When placing a custom/personalized order for standard blank products listed on the website:  Please allow up to 3-10 business days to ship once you have approved the design. Please allow up to 5-10 business days for design time. You can contact me if that does not meet your desired date. ** Make sure to fill out all the contact information needed at checkout in order for me to reach out to you to discuss what you would like me to create on your custom product. **. Communication when placing a custom order to discuss details is very important. We can communicate by phone, email, zoom whichever is needed to accomplish our goal and accommodate your needs. Please  contact me with any questions.

Custom orders for products not listed on website:  With there being so many products and techniques that I can offer to make for you not everything will be listed on my website. Please contact me and we can discuss your vision and what I can create for you. When placing an order for custom/personalized products that are not listed on the website we will discuss all the details along with pricing and lead times prior to placing an order. Communication when placing a custom order to discuss details, pricing and when you need the product by is very important. We can communicate by phone, email, zoom whichever is needed to accomplish our goal and accommodate your needs.

I can ship anywhere in the United States. I use standard  USPS shipping for the flat rate however I can also ship out overnight/express delivery and utilize other shipping companies at an extra cost. You can contact me  if you would like a different shipping method and I can give you an estimated cost. If you have already placed your order and change shipping method after the order was placed, the difference will be charged separately. If you are local and would like to pick up your order we can make arrangements to meet.

Please note once your order has been shipped any delays from the carrier are out of my control and Gemini Rose Creations is not responsible for the carriers delays. If you run into any problems please reach out and we can work together on tracking the shipment.